*The higher the score the more problematic the activity.

For this activity, the universal design presented to participants was perceived as less problematic than participants' typical experiences using washer and dryers.

Below is a description of the PAI scores for participants’ typical experience using washer and dryers and their perceived experience had they encountered the design shown below.

Condition	Typical Experience	Experience with Design
Arms/Hands	28	16
Legs/Feet	34	18
Back/Neck	25	14
Hearing	16	9
Sight	20	12
Cognitive	20	11
No Condition	7	6

Design example provided to participants below:

Below is a drawing of a person using a front loading washer and a front loading dryer that sit on top of 16 inch high storage pedestals. The glass doors on these machines are centered 36 inches above the floor and open away from each other while transferring laundry. The electronic controls for these machines are mounted on the front above the doors 42 inches above the floor and can be also operated using a handheld remote control device.