*The higher the score the more problematic the activity.

Below is a narrative of the chart shown above.

Condition	Typical Experience	Experience with Design
Using Manual Doors	19	9
Using Public Telephones	17	16
Using Maps	23	10
Using Stairs	20	15
Using Escalators	18	10
Using Vending Machine	24	10
Obtaining Displayed Products	24	13
Obtaining Information or Assistance at a Service Desk	20	12
Using Automatic Doors	11	24
Using Seating/Waiting Areas	16	19
Using Drinking Fountain	18	17