*The higher the score the more problematic the activity.

Below is a narrative of the chart shown above.

Condition	Typical Experience	Experience with Design
Using Manual Doors	7	4
Using Public Telephones	9	11
Using Maps	12	5
Using Stairs	5	9
Using Escalators	4	6
Using Vending Machine	11	6
Obtaining Displayed Products	8	5
Obtaining Information or Assistance at a Service Desk	13	5
Using Automatic Doors	6	16
Using Seating/Waiting Areas	5	12
Using Drinking Fountain	8	9