*The higher the score the more problematic the activity.

Below is a narrative of the chart shown above.

Condition	Typical Experience	Experience with Design
Using Manual Doors	17	8
Using Public Telephones	18	14
Using Maps	15	9
Using Stairs	19	14
Using Escalators	16	9
Using Vending Machine	15	9
Obtaining Displayed Products	16	10
Obtaining Information or Assistance at a Service Desk	20	11
Using Automatic Doors	8	19
Using Seating/Waiting Areas	13	18
Using Drinking Fountain	16	16