Design Effectiveness Survey Results by Activity

*The higher the score the more problematic the activity.

Below is a narrative of the chart shown above.

Condition

Typical Experience

Experience with Design

Using Manual Doors

25

12

Using Public Telephones

19

14

Using Maps

15

10

Using Stairs

31

17

Using Escalators

27

10

Using Vending Machine

23

13

Obtaining Displayed Products

22

16

Obtaining Information or Assistance at a Service Desk

19

10

Using Automatic Doors

10

28

Using Seating/Waiting Areas

18

25

Using Drinking Fountain

22

27

Condition	Typical Experience	Experience with Design
Using Manual Doors	25	12
Using Public Telephones	19	14
Using Maps	15	10
Using Stairs	31	17
Using Escalators	27	10
Using Vending Machine	23	13
Obtaining Displayed Products	22	16
Obtaining Information or Assistance at a Service Desk	19	10
Using Automatic Doors	10	28
Using Seating/Waiting Areas	18	25
Using Drinking Fountain	22	27