*The higher the score the more problematic the activity.

Below is a narrative of the chart shown above.

Condition	Typical Experience	Experience with Design
Using Manual Doors	28	14
Using Public Telephones	22	16
Using Maps	16	10
Using Stairs	35	19
Using Escalators	31	11
Using Vending Machine	28	16
Obtaining Displayed Products	26	18
Obtaining Information or Assistance at a Service Desk	20	11
Using Automatic Doors	11	33
Using Seating/Waiting Areas	20	28
Using Drinking Fountain	25	31